Position Summary:
We have an exciting opportunity to join our team as a Clinical Care Coordinator.
This position is responsible for care coordination across the continuum of health care delivery with emphasis on services received outside the inpatient hospital setting. Care coordination includes assessing healthcare needs, identifying problems and opportunities for improvement, implementing interventions, managing the patient care transition process, assisting patients throughout care episodes, coordinating and facilitating care for patients with complex and chronic conditions, and promoting evidence-based healthcare services. This position provides services to support program outcomes of reduced admissions/readmissions, reduced emergency department visits, improved medication compliance, reduced gaps in care, improved patient care coordination, and increased patient satisfaction with the health care experience. The individual in this position serves as a clinical liaison and must demonstrate awareness and recognition of the plan of care across the continuum in order to direct patient care. This position also provides clinical leadership for patient care coordination that is consistent with the philosophy and goals of NYU Langone Health, the NYUPN Clinically Integrated Physician Network and the Network Integration Department. The position must work in collaboration with internal and external providers, other NYULH staff and insurance payers to ensure achievement of high quality outcomes for patients/families.
Job Responsibilities:
Other duties as required
Minimum Qualifications:
To qualify you must have a Current license to practice as a Registered Nurse in New York State and Florida
Bachelor of Science in Nursing
3-5 years of clinical experience in the ambulatory, managed care, or medical-surgical setting, with experience caring for the population targeted for care coordination
Strong interpersonal communication skills, customer service skills, problem-solving skills
Strong time management skills and ability to work independently
Strong critical thinking and creative problem solving skills
Ability to be a clinical leader and change agent
Able to collaborate with staff across the organization, including physicians, social workers, etc.
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
Comfortable working in an electronic health record, particularly Epic.
Required Licenses: Registered Nurse Lic- Florida, Registered Nurse License-NYS
Preferred Qualifications:
2 or more years of experience working in a health plan, home health care, or ambulatory setting as a care manager
Membership in care/case management and/or related professional organization
Certification in Case Management, American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) or Certified Professional Healthcare Quality (CPHQ).
Masters of Science in Nursing or relevant health-related field.